Frequently Asked Questions

  • We’re getting close! You can fill out our Pre-Booking Form now to let us know your preferred dates, and we’ll reach out as soon as we’re ready to confirm bookings.

  • Absolutely! Once we’re open, we’d love to show you around. We’ll offer scheduled tours so you can see where your pet will stay and ask any questions before their visit.

    Call us at (509) 866 - 6055 to book your tour!

  • We have dedicated windows to keep things calm for our guests:

    Monday – Friday: 8a – 12p & 5p – 7p
    Saturday: 8a – 12p
    Sunday: 5p – 7p

    Need to pick up or drop off outside of these hours? You can request any pick up or drop off time when booking, and we’ll do our best to accommodate for a small fee.

    Check out our Packages & Pricing or Book a Stay!

  • Yes! We’re happy to administer most oral or topical medications at no extra charge. Just make sure everything is labeled and clearly documented when you check in.

    Check out our Packages & Pricing!

  • We’re owner-operated with a peaceful setting and a low-stress approach. Our focus is on individualized care, enrichment, and building long-term relationships with both pets and their people. Because only dogs from the same household share time in the play yard, we’re able to welcome all dogs—even those who might not thrive in group settings or pass a behavior test—by giving them safe, private spaces and personalized attention. This isn’t just boarding—it’s Creekside living.

    Check out our blog Why We’re Building a Pet Boarding Facility in Elk, WA for more details!

  • We welcome dogs and cats of all temperaments, shapes, and sizes. We also have space for small animals like rabbits, guinea pigs, and other pocket pets that fit comfortably in our dog runs or cat condos. Just reach out to check availability!

    Check out our Packages & Pricing!

  • Just the basics—food, any medications, bedding, leash, collar and something familiar like a blanket or toy if you'd like. We provide clean bowls, and lots of love.

    Check out our blog How to Pack for Your Pet's Stay at Creekside for more details!

  • For dogs, we require rabies, DHPP, and bordetella.

    For cats, we require rabies and FVRCP. Feline Leukemia is recommended, but not required.

    Proof of vaccinations is required before check-in to keep everyone healthy.

    Check out our Requirements, Packages & Pricing!

  • We offer a simple bath service that includes shampoo, conditioner, a gentle rinse, and drying—perfect for a freshen-up before heading home! While we don’t do haircuts, nail trims, or brush-outs, we’re happy to recommend local groomers if your pet needs a full spa day.

    Check out our Add-Ons, Packages & Pricing!

  • While Creekside isn’t staffed overnight, we live right on the property and are always close by. Since our home is just a short walk away, we’re able to quickly check in if needed. This way, pets enjoy a quiet night’s rest while still having us close at hand.

    Learn more About Us!